Financing & Payment Options
Patients at Columbus Ophthalmology Associates can feel confident that they are receiving the highest quality of eye care and vision care. We believe that every patient should have access to this level of care, regardless of their income. However, we realize that some of the treatments and services we provide may not be covered by our patients’ insurance plans. To help our patients fit out-of-pocket costs into their budgets, we offer a number of payment and financing options.
Fees and Payment Policy
At the time of your appointment, we will collect any necessary co-payments. Please reschedule your visit if you are unable to make your co-payment.
We accept payment via cash, checks, money order, Visa, MasterCard, American Express, and Discover. Please bring your picture ID and insurance card to every appointment. It is common for medical insurance companies to require pre-authorization for services. Please work with your insurance company or primary care physician to obtain pre-authorization before your appointment with us.
Can I Pay Online?
Yes. It is our goal to make paying for top-quality eye and vision care as convenient as possible for our patients.
Medical Insurance Accepted
We work with a large number of medical insurance companies including Medicare and Medicaid. Coverage will vary by insurance provider and individual insurance plan, so coverage, co-insurance, and out-of-pocket costs will vary by each individual and their treatment needs. Contact your insurance provider to determine our office’s participation.
We accept most major insurance including:
Aetna Better Health
Anthem
Buckeye
Caresource OH
Cigna
Humana
IN Medicaid
KY Medicaid
Medical Mutual of OH
Medicare
Molina
OH Medicaid
Tricare
United Healthcare
Please Note:
This list is not all-inclusive. Please verify your coverage prior to your visit by calling the number on the back of your insurance card.
Is My Treatment Covered by Insurance?
Procedures that are deemed not medically necessary, or elective, are rarely eligible for insurance coverage. However, our patients who incur out-of-pocket costs still have options. We accept funds from FSA, HRA, and HSA accounts, and we also work with CareCredit®, a trusted medical lender.
Late Arrival, Cancellation & No-Show Policy
The following guidelines help us provide timely and quality care to all patients.
Late Arrival
- Patients are considered late if they have not arrived within 10 minutes of their scheduled appointment time.
- Late arrivals may result in rescheduling or a reduced service depending on availability.
Cancellation
- Appointments must be canceled or rescheduled at least 24 hours in advance.
- Late cancellations may result in a $35 fee.
Missed Appointment
- Missing an appointment without prior notice is considered a no-show.
- No-shows may be charged a $35 fee.
- If missed appointments persist this may affect future scheduling.
Compassionate Exceptions
- We understand that life can be unpredictable.
- If you have an unusual situation, please reach out to our team. We are here to work with you.
Thank you for helping us serve all our patients with care and punctuality.
Financing Options
Alphaeon Credit
With the Alphaeon Credit card*, you’ll find a wide array of flexible monthly payment options to help you receive the care your doctor recommends.
- Monthly payment options for out-of-pocket expenses
- Special financing plans that are not always readily available with traditional credit cards
- The ability to use your card again for yourself or family members with no need to reapply
What Can I Finance?
Alphaeon offers financing for all treatments we offer, including:
- LASIK and Vision Correction Procedures
- Cataract Surgery
- Advanced IOLs (Intraocular Lens Implants)
- Dry Eye Treatments
- Routine Exams
- Co-Pays and Uncovered Expenses
*Subject to credit approval and availability. Purchase must be made using the ALPHAEON CREDIT Card Account. ALPHAEON CREDIT Card Accounts are offered by Comenity Capital Bank which determines qualifications for credit and promotion eligibility. Account must be in good standing at the time of purchase. At no time will the minimum payment due be less than $27.00. Minimum interest charge is $3.00 per credit plan. Standard variable APR of 32.99%, based on the Prime Rate. Comenity Capital Bank issues ALPHAEON CREDIT Card Accounts, which can be used with participating physicians.
FSA, HRA, and HSA Accounts
Patients are able to use funds from a FSA (Flexible Spending Account), HRA (Health Reimbursement Account), or HSA (Health Savings Account) to pay for out-of-pocket costs. Money from these employer-sponsored accounts is tax-deferred and is specifically designated for healthcare expenses.
Schedule an Appointment
Contact us if you have specific questions about paying for your eye care or the insurances that we accept. Our knowledgeable staff will be happy to assist you.
The doctors at Columbus Ophthalmology Associates have either authored or reviewed the content on this site.