With everything going on around us, it’s more important than ever to celebrate the unsung heroes who help make our world a better place. Today, we’re paying tribute to Denise Allen, our longest-serving employee who is celebrating more than 30 years at COA! We recently sat down with Denise to find out more about her experiences at our practice.< When Denise first joined our team, COA was considerably smaller—made up of just Dr. Orlando and five other staff members. Over the past three decades, Denise has grown with our practice and is so proud to have “been here through good and bad.” While she began her journey at COA on the operations side, working the front desk, the phones, and helping prepare charts, from there, she trained as an ophthalmic technician so she could continue to serve our patients in the exam rooms. To Denise, “patients come first.” And, in addition to spending time with patients and her work family, “learning how to work new machines in order to service patients better” is one of the best parts of her job. Denise has been a wonderful constant to our many patients—known for her pleasant smile, demeanor, assistance, and her fluency in ASL. Loyal and flexible, she is always willing to step in to work at any of our offices and has helped train the next generation of COA staff members. Denise is proud to align herself with COA’s values: “Being kind and considerate, always greeting people with a smile, and bringing patience and listening to patients and each other.” Whether she’s winning Employee of the Year at COA or singing in her local church choir, we appreciate all that she does at our practice and in the community. We are so grateful to have her on our team!